Patient’s Bill of Rights

 

All Carolina Family Health Center Patients Have A Right To:

• Receive the best treatment available

• Be treated with respect and value

• Receive treatment in a timely manner

• Expect any sensitive information to be kept private

• Receive a rapid response to their needs and concerns

• Receive honest answers to questions, and a detailed explanation of their illness, treatment, and possible concerns

• Choose between different types of therapy recommended by their provider

• Be advised of and refuse to receive experimental treatment

• Choose to receive no treatment • Review their medical information with the help of the Center’s staff by appointment

• Control access to their medical information, except when release is required by law

• Be confident that if they are unable to make a decision, staff will respect their living will and/or whomever they may have given power of attorney

• Expect any information to be sent to other providers at their request

 

Los Pacientes de Carolina Family Health Centers, Inc. Tienen el Derecho A:

• Recibir el mejor tratamiento posible

• Ser atendidos con respeto y dignidad

• Recibir tratamiento dentro de un tiempo razonable

• Que cualquier información sensitiva se mantenga en privado (confidencial)

• Respuesta rapida a sus necesidades e intereses o preocupaciónes

• Respuestas honestas a sus preguntas, y explicación detallada sobre su enfermedad, tratamiento o cualquier duda

• Seleccionar entre diferentes tipos de terapias recomendadas por su proveedor

• Ser advertido sobre tratamientos con experimentos y rehusar a recibir los mismos

• Opcion a no recibir tratamiento

• Revisar información medica con la ayuda del personal del centro por cita

• Acceso a controlar su información medica, excepto si es requerido por ley

• Este seguro(a) que si usted no puede tomar una decision el personal respete sus deseos y/o a la persona designada por poder legal

• Pedir que envie cualquier información requerida por otro proveedor

 

All Carolina Family Health Center Patients Are Responsible For:

• Keeping appointments or canceling at least one day in advance

• Providing all updated information for billing, including Medicaid/Medicare cards, insurance numbers, and proof of income for uninsured patients

• Giving the provider complete information about previous illnesses, treatments, and current concerns

• Respecting other patients, as well as the facilities and equipment

• Observing safety policies and regulations of the Center

• Kind treatment of staff members and offering constructive criticism where needed

• Following the Center’s advice for health maintenance and illness prevention

• Participating in their own treatment, advising staff of any problems or unexpected changes during their illness, and communicating appropriately if they are unable or unwilling to follow their provider’s instructions

 

Los Pacientes de Carolina Family Health Centers, Inc. son Responsables De:

• Cumplir con su cita o cancelar la misma con un dia de anticipación

• Proporcionar Medicaid/Medicare, numeros del Seguro, (aseguranza) y prueba del ingreso laboral para aquellos pacientes sin seguro

• Dar información de enfermedades y tratamientos que haya tenido ademas de cualquier duda que le preocupe

• Respetar a otros pacientes, asi como el uso de facilidades y equipo

• Obedecer los reglamentos de seguridad del centro

• Tratar al personal con amabilidad y ofrecer criticas constructivas si es necesario

• Obedecer los reglamentos del Proveedor

• Cooperar con su propio tratamiento indicando al personal sobre problemas o cambios inesperados durante su enfermedad, y comunicarnos apropiada mente si no son capaces o no estan dispuestos a seguir las instrucciónes de su proveedor de servicios

 

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Freedom Hill Community
    Health Center

Serving Edgecombe County
162 NC Highway 33 East
Princeville, NC  27886
Phone:  252-641-0514
Fax:  252-641-1668

 

Harvest Family Health Center
Serving Nash County
8282 NC Highway 58 South – Building B
Elm City, NC  27822
Phone:  252-443-7744
Fax:  252-443-7611

 

Wilson Community Health Center
Serving Wilson County
303 East Green Street – Building B
Wilson, NC  27893
Phone: 252-243-9800
Fax:  252-243-9888

 

CFHC Dental Center
Serving Nash, Edgecombe and Wilson counties
8282 NC Highway 58 South – Building A
Elm City, NC 27822
Phone: 252-443-7744
  Option #4
Fax:  252-972-4390

 

Carolina Family Health Centers, Inc.
Corporate Offices
303 East Green Street – Building A
Wilson, NC  27893
Phone:  252-293-0013
Fax:  252-243-2576